Help and FAQs

To scan in-store coupons using the My H-E-B app:

1. Open the My H-E-B app.
2. Tap the barcode icon at the top right-hand corner of the screen.
3. Tap the “Scan items and coupons” button.
4. Center your phone’s camera over the coupon’s barcode. The app will scan the barcode and clip the coupon.
5. Add eligible items to your cart.

Once you clip a coupon using the My H-E-B app, it will be clipped in your account. You do not need to scan the yellow coupon while in the store.

There is no limit on how many customers can scan a yellow coupon that is active. While you only need to scan your in-app barcode once to redeem digital coupons, you will need to use one paper coupon per every discounted item.