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Online ordering
How can I search or browse for products?How do I choose my pickup or delivery time? How do I switch from curbside pickup to home delivery?Can I reorder products from my previous purchase?How do I leave specific instructions for items in my cart?Why can’t I find this product on the My H‑E‑B app when I know it's in the store?What does "gateway address not verified" mean on the payment page?What if the product I order is not available?Can I add or remove items while my order is in progress?Can I change the date or time for an in-progress order?Will my total be adjusted for changes made to my order?Is there a fee charged for online orders?How do I cancel a pending order?Which payment methods does HEB accept?Are there any fees for using credit or debit cards?Can I change my payment method after placing an order?Is my credit card information secure?What is the H-E-B refund policy?Where can I find my order receipt?Can I use WIC for my online order?Can I pay for my order with my SNAP EBT benefits?Why am I asked to add a credit or debit card when I’m using my SNAP EBT card?What happens if I don’t have enough SNAP balance to pay for my entire order?Why is my SNAP EBT card being charged 10% extra for weighed items?Can I use in-store coupons on a curbside or delivery order?What happens if an item I had clipped a coupon for is substituted for something else?What if I schedule my pickup or delivery for a date after a coupon/promotion expiration date?Can I stack coupons on curbside or delivery orders?Are add-on items to curbside and delivery orders eligible for coupon savings?Can I receive a wine discount on curbside or delivery orders?How do Partners apply their VPP discount to curbside and delivery orders?