- Account
- Weekly ad
- Savings
- Pharmacy
- Home delivery
- Curbside pickup
- Online ordering
- Shopping lists
- Common requests
- In-store
In-store
How do I request a receipt from an in-store purchase?How do I get a particular employee recognized for superior service?What if I am unhappy with the service I received at my store?Why do your ads vary from one location to another?Why isn’t the barcode scanner in the My H-E-B app able to scan certain items?How do I request a product to be added?Why did a particular product get discontinued?What is the H-E-B refund policy?I had my check to H‑E‑B returned, whom do I contact?I have a question about a charge from H‑E‑B on my debit or credit card. Whom do I contact?