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Help and FAQs

Can I manage other people’s prescriptions with my H-E-B Pharmacy account?

Yes. You can manage and view prescriptions for the whole family, including pets, by adding their pharmacy profile.

Children and pets can be added immediately. Adults will be added after the request is approved.

To add a profile:

  1. Go to "Pharmacy settings"
  2. Select the "Manage profiles" button
  3. Select "Add a profile"
  4. Follow the prompts on the screen

To remove a profile:

  1. Go to "Pharmacy settings"
  2. Select the "Manage profiles" button
  3. Select "Remove profile" under the person's name

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