Help and FAQs

To switch from curbside pickup to home delivery on HEB.com:

1. Locate the banner with the curbside icon next to or below the search bar.
2. Click or tap anywhere in the banner to open your order options.
3. Select "Delivery."
4. Select your desired delivery address, or select "Add New Address" and follow the prompts.

To switch from curbside pickup to home delivery on the My H‑E‑B app:

1. From the My H‑E‑B home screen, tap the Curbside banner at the top of the screen.
2. Tap "Delivery."
3. Select your desired delivery address, or tap "Add New Address" and follow the prompts.
4. Tap "Save."
5. From the My H‑E‑B home screen, tap the Curbside banner at the top of the screen.
6. Tap "Delivery."
7. Select your desired delivery address, or tap "Add New Address" and follow the prompts.
8. Tap "Save."