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Help and FAQs

How do I choose my pickup or delivery time?

How to choose a pickup or delivery time on the app:

  1. From the home screen, tap the Curbside or Delivery banner at the top of the screen.
  2. Tap “Choose pickup time” or “Choose delivery time” - if you have already selected a time, tap “Change” to select a new time.
  3. Select your desired date and time and tap “Save.”

How to choose a pickup or delivery time on HEB.com:

  1. From the Home screen, select “Curbside at” or “Delivery to”.
  2. Pickup and delivery dates and times will appear on the popup window. Select a date and time.
  3. Click “Select this time” to reserve your pickup or delivery time.
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