Help and FAQs

Home delivery

• Is there a fee charged for delivery orders?

• What products are available for delivery?

• When will my order arrive?

• What happens to my order if I’m not home?

  If you aren’t home during your delivery window, your items will be left at the front door. H-E-B is not liable for items after they've been delivered.

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• Should I tip the driver?

• Can I have H-E-B products shipped?

• Who shops and delivers my order?