Help and FAQs

Curbside pickup

• How do I pick up my order at the store?

• Can someone else pick up my order?

• When will my order be ready for pickup?

• What happens if I miss my pickup time?

• Should I tip when I pick up my order?

  We discourage tipping H-E-B Partners when you pick up your curbside order.

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• How can I prepare my vehicle for pickup of larger items?