Help and FAQs

iOS users can use Siri to add items directly to their H-E-B shopping list in the My H-E-B app. Just say a supported voice command and Siri will add the item hands-free.

You can use Siri to List on any iOS device with Siri enabled, including iPhones, iPads, and HomePods. Those devices must have "Personal Requests" enabled. You don’t need any additional apps. Just make sure you have Siri enabled and the latest version of the My H-E-B app installed.

To enable Siri to List:

1. Go to the settings on your iOS device
2. Tap "My H-E-B" under "Apps"
3. Tap "Siri & Search"
4. Turn on “Use with Siri Requests”

Note: If you don’t see Siri settings for My H-E-B, make sure you’ve opened the app at least once and have the latest version installed.

What voice commands can I use to add items to my list?

You can say:

• “Hey Siri, add milk to my list in My H-E-B” – adds to your most recently used list.
• “Hey Siri, add milk to Grocery list in My H-E-B” – adds to a specific list
• “Hey Siri, add milk, eggs, and bread to my list in My H-E-B” – adds multiple items at once.

All items added via Siri are placed in the "General items" section. You can use the “Find item” feature in the app to categorize them. You can’t remove items using Siri. You’ll need to open the My H-E-B app to delete items manually.

Why is Siri directing me to Apple Reminders instead of My H-E-B?

Make sure you say the full command: “Hey Siri, add [item] to my list in My H-E-B.” Saying “in My H-E-B” is essential to route the request correctly.

Why aren’t the items I added showing up?

Try the following:

1. Check if the item was added to a different list.
2. Look in the "General items" section at the bottom of your list.
3. Close and reopen the My H-E-B app.
4. Confirm that Siri didn’t add the item to Apple Reminders by mistake.

How do I change the list Siri adds items to?

You can specify the list name in your command: “Hey Siri, add apples to Grocery list in My H-E-B.”

What should I do if Siri doesn’t understand my command?

Use the recommended phrasing: “Hey Siri, add (item) to my list in My H-E-B.” Make sure to include “in My H-E-B” at the end.

Does H-E-B record or store my voice commands?

No. H-E-B does not record or store your voice commands. Siri voice data is handled by Apple.

How do I disable Siri to List?

1. Go to "Settings", then "My H-E-B," then "Siri & Search"
2. Turn off "Use with Siri Requests"

Does Siri to List sync across all my devices?

Yes. Items added via Siri will appear on all devices logged into your My H-E-B account.

Can I share my shopping list using Siri?

No. Siri can’t share lists. To share a list:

1. Open the My H-E-B app.
2. Tap the list you want to share.
3. Tap the share icon in the top right.