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Help and FAQs

How do I create a new account?

From your computer:

  1. Click on "Register" from the "Log in or Register" option in the upper right corner of the H‑E‑B website.
  2. Enter your name, email address, a password between 8 and 30 characters, and your mobile number, then select "Create account."
  3. You will then have the option to complete your profile or start shopping.

From your mobile browser:

  1. Tap the menu icon in the upper left corner of the H‑E‑B website.
  2. Tap "Register" from the "Log in or Register" option.
  3. Enter your name, email address, a password between 8 and 30 characters, and your mobile number, then select "Create account."
  4. You will then have the option to complete your profile or start shopping.

Using the My H-E-B app:

From the My H-E-B app, tap “Sign up.”

  1. Enter your name, email address, a password between 8 and 30 characters, and your mobile number, then select “Create account.”
  2. You will have the option to shop curbside or delivery or browse your store.

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