Help and FAQs

You can set up a passkey from the account section of Heb.com or the app.

On the web:

1. Log in and click the arrow next to your name toward the top right corner of your screen. A menu will appear.
2. Select “Account”
3. Find “Personal information” toward the top and then select “Edit”
4. Select “Passkeys”
5. Select the button that says “Add passkey” and follow the prompts.

In the app:

1. Log in and tap the icon of a person toward the top right corner of your screen.
2. Find “Personal information” toward the top and then select “Edit”
3. Tap “Passkeys”
4. Tap the button that says “Add passkey” and follow the prompts.