How can I manage my phone numbers across H-E-B?
Keeping your phone number up to date is essential for receiving account updates, order notifications, and verification codes. There are different ways to manage your phone number across the H-E-B app and website.
How can I update my phone number for curbside and delivery orders?
In the app:
Go to Checkout.
Tap "Change" to the right of the phone number.
Replace the phone number and tap "Save".
On H-E-B.com:
Go to Checkout
Under "Contact info", select "Edit" on the "Primary contact" phone number.
Replace the information in the form fields and select "Save".
Place the order and make sure you reply “Yes” to the opt-in text message.
How do I update my H-E-B account phone number? On HEB.com:
Log in to your account.
Navigate to the "Personal information" section.
Select "Edit" under your mobile number.
Type in your new phone number.
Click "Update" to save the changes.
This process is the same for both desktop and mobile web.
In the app:
Tap the person icon in the top right corner of the home screen to access your profile.
Select the "Profile" section.
Tap "Edit" (this will redirect you to the mobile web version of HEB.com).
In the mobile web page, tap mobile number.
Type in your new phone number.
Tap "Update" to save the changes.
Note: After updating your phone number, you may need to verify it by entering a verification code that will be sent to your new number. This helps ensure your account remains secure. For more information about account security, visit H-E-B’s Messaging, Terms, and Privacy Policies. How can I update my phone number for digital coupon text messages? On H-E-B.com:
Go to your account by selecting the dropdown with your name on it in the top right corner of the navigation menu.
Select "Settings" from the navigation menu on the left.
In the section for "Digital coupon text messages", check if your digital coupons phone number matches your account profile phone number.
If the phone numbers match, use the toggle to opt-in to get digital coupons via text.
If they don’t match, select the “Edit phone number” link. Follow the steps to verify your phone number.
Return to settings and turn on the toggle to receive digital coupon texts.
Reply “Yes” to the message you receive on your phone to agree to the terms.
If your phone number is unverified, you’ll need to verify your phone number before you can receive digital coupon texts.