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Former Partners

When will 2014 W-2's be available for former Partners?
2014 W-2's will be mailed via U.S mail, no later than January 31, 2015, to the address that is on file.

How do I update my address?
To update the address on file, you must notify your former work location Admin Assistant of the changes in writing. A signature is required to make the necessary updates.

How do I request a reprint of my 2014 W-2?
You may request a reprint by submitting a letter to the Partner Service Center. Reprint request will begin on February 6, 2015. The following information is required in order to process a W-2 reprint:

  • Full name
  • Partner ID
  • Signature
  • Return address (needed to mail reprint)

Send the request via fax to 210-938-4797. W-2 reprints will not be sent via email.

How do I request a W-2 prior to 2014?
If you left H-E-B, you may opt to receive prior years W-2's electronically. To opt-in, you must log on to www.w2express.com

Need a copy of your last paystub?
Submit a letter in writing to the Partner Service Center, requesting a copy of the last check stub. The following information is required in order to process this copy:

  • Full name
  • Pay ending date of the check
  • Partner ID
  • Signature
  • Return address (needed to mail copy)

Send the request via fax to 210-938-4797.

For additional assistance, please contact the Partner Service Center at 1-800-597-0653.