H-E-B Gift Card (the "Gift Card") is subject to the following terms and conditions. Gift Cards are non-refundable and cannot be exchanged for cash. If you Gift Card is lost, stolen, damaged, destroyed or used without your permission, it will not be replaced and you will lose the remaining value on the Gift Card. SUBJECT TO APPLICABLE LAW, AFTER 12 MONTHS OF NON-USE, A SERVICE FEE OF $2.00 PER MONTH WILL BE DEDUCTED FROM THE CARD BALANCE UNTIL THE BALANCE IS FULLY DEPLETED. The service charge will not apply where prohibited by law. Any balance remaining after 36 months of non-use will be forwarded to the Texas Comptroller's Office. The Gift Card is void if used for any illegal activity as defined by law. For inquiries about your card, call 1-800-533-2153.